Revellers have told of their fury after they were left queuing for more than four hours to get in a south London music festival.
Witnesses told of scenes of “panic” and said they jumped over fences to avoid a “crush” as thousands of people waited to enter the Sunfall Festival in Brockwell Park on Saturday.
The electronic music event, organised by the teams behind London club XOYO and Croatia festivals Outlook and Dimensions, was returning to the capital for the second year running.
But festival-goers, who had paid £65 per ticket, said the queues for the event were “insane”.
Sunfall said that for health and safety reasons, heightened security measures had been put in place, which was causing delays to entry.
One attendee said “Sunfall tweeted that they had extra security measures and sorry for the delay but when I finally got to the front they didn’t even look in my bags.”
“My friend was a bit behind and people were shouting ‘stop pushing’. She was cramped and uncomfortable. Someone had a panic attack.
“Someone said let’s push the barrier down. This festival is meant to be organised by the best people in music in London.”
Another festival-goer said he had spent two to three hours queuing with no updates from staff at all.
He said: “I was in a crush with lots of shouting. I had to jump over the queue barriers to avoid being crushed.”
Other festival-goers took to social media to vent their frustration.
In a series of tweets, BBC journalist Jo Rickhards said: “Crazy long queue to get into #Sunfall in Brockwell Park. We’re going to miss hours of festival time.”
“Dear #Sunfall. These queues are completely unacceptable. A poor start to our party.”